Reference

How slotsensa Handles Your Personal Data

Your account data — from your registered e-wallet like DANA, OVO, or GoPay to your login details — is handled with clear, consistent practices described on this page.

Account data kept secureDANA, OVO, GoPay wallet info protectedYour access rights explainedCookie use disclosedContact path for data requests
slotsensa How slotsensa Handles Your Personal Data
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Handling account data responsibly is part of running a payment-first platform. Because deposits and withdrawals flow through DANA, OVO, and GoPay, we apply consistent data practices across every transaction — so your wallet details and account history are treated with the same care whether you are in Bandung or anywhere else in an eligible region.

Cookie Use

We use cookies to keep your session active and remember your lobby preferences. You can manage cookie settings through your browser; disabling them may affect how the lobby loads on your device.

Account Security

Login sessions are protected by OTP verification sent to your registered number. If we detect an unusual login — different device or location — your account may be flagged for re-verification before access continues.

Data Retention

We keep your account data while your account is open and for a period after closure as local regulations require. You can request a data summary or deletion by contacting our support team.

Third-Party Sharing

Your data is shared only with payment networks like DANA, OVO, and GoPay to process your transactions. We do not sell your personal information to advertisers or unrelated third parties.

DATA REQUEST CONTACT

How to Reach Us About Your Data

If you want to view, update, or remove your personal data, our support team handles these requests directly. Reach out through any of the channels below and include your registered account email or e-wallet number so we can locate your records quickly. We aim to respond to all data-related requests within a reasonable time frame.

Live Chat Start a live chat from the slotsensa lobby page. Available around the clock for account and data questions, including wallet verification and access requests.
Email Support Send your data request by email with your account details. We handle requests for data copies, corrections, and deletion through this channel.
Account Settings Some data updates — like your contact number or linked e-wallet — can be changed directly inside your account settings without contacting support.

Common Questions About Your Privacy on slotsensa

These are the questions we get most often about how your data is used, stored, and managed on the platform. If your question is not covered here, our support team can help through live chat or email.

We collect your name, contact details, and the e-wallet identifier you use — such as your DANA phone number, OVO account ID, or GoPay-linked number — along with device and session data to keep your account secure.

Your e-wallet details are shared only with the relevant payment network — DANA, OVO, or GoPay — to process your deposit or withdrawal. They are not passed to advertisers or unrelated third parties.

We retain your data for as long as your account is active and for a defined period after closure, as required by applicable regulations in eligible regions. You can ask our support team for the specific retention period.

Yes. Contact us via live chat or email with your registered account details. We will compile and send you a summary of the personal data we hold linked to your account.

Send a deletion request to our support team by email or live chat, including your account email or registered e-wallet number. We will process it where local law and our retention obligations permit.

Cookies keep your lobby session active and store your preferences. You can disable them in your browser settings, though some lobby features — like staying logged in — may not work as expected without them.